ERAU OBLD 633 Adaptive Leadership in Complex Environments Week 4 (CRIGOE)
Leading when not in charge is a unique position, and it is not just for subordinate associates in relation to their formal leader. Leaders also encounter opportunities when they hold a title but lack the authority or knowledge to support it. Everyone can lead through influence regardless of their title in an organization (Harvard Management Update, 2009). What is important is that we do not confuse authority and leadership as the same thing or requiring the same skills. As a new leader at Amazon and in logistics operations, I am a leader by title first, with people skills second, and technical acumen in a distant third place. Last night, I had the opportunity to converse with a leader two levels below me, the front-line manager for her area. She was concerned about my actions and explained how things had always been done. She asked me to demonstrate my understanding of certain things, explain what I was trying to accomplish, and where I was steering things as “The” Operations Manager. ...